Privacy Policy

Last reviewed and updated: 3rd February 2025

At Make&Create we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, sign up for our services, or interact with us.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you use our website or services:

• Personal details: Name, email address, postal address, phone number, and other contact details.
• Child's information: Name, age, and any medical or special requirements necessary for participation in our art classes.
• Payment details: Payment information for class fees (via third-party payment processors).
• Technical data: IP address, browser type, and usage data (such as how you interact with our website).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our art classes and services.
• To communicate with you about your child's enrollment, class updates, and related information.
• To process payments for class fees.
• To comply with legal obligations (e.g., child protection and health and safety requirements).
• To improve the user experience on our website (via cookies and analytics).

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share personal data in the following circumstances:

• With service providers who assist us in delivering our services (e.g., payment processors, IT support).
• When required by law or to protect our rights, safety, or property.
• In the event of a business transfer, such as a merger or acquisition.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

5. Children's Privacy

We are committed to protecting the privacy of children under the age of 16. We only collect personal information from children with the consent of a parent or guardian. Parents or guardians can contact us if they wish to review, update, or delete their child's personal information.

6. Your Rights

Under the UK Data Protection Act and the GDPR, you have the following rights regarding your personal information:

• The right to access the information we hold about you.
• The right to correct any inaccurate or incomplete information.
• The right to request the deletion of your personal data.
• The right to withdraw consent where we rely on consent for processing your data.

To exercise any of these rights, please contact us using the information below.

7. Cookies

Our website uses cookies to enhance your experience and provide personalized services. By continuing to use our website, you consent to the use of cookies in accordance with this policy. You can manage or disable cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal data, please contact us:

Make&Create

Beccy Coe

beccy@makeandcreate.art